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Help on resetting your password

Change Password

If you need to change your password open the Change Password screen from the menu under "Your account" | "Change Password".

Passwords are always transmitted securely and use one-way-encryption to store your password stored in our database. This means that even if someone managed to steal our database there is no way they could find out what your password is. This also means we can't tell you what your password is, however we can reset it and send you a new password. To change your password do the following:

  1. Enter your current password.
  2. Enter a new password, this is case-sensitive but can be whatever you like though it must be at least 6 characters long.
  3. Re-enter your password in the confirm box to make certain you typed it correctly.
  4. Click on the "Change password" button.